Phone: 978-575-3053


After we close on a person’s mortgage, they are given the opportunity to respond to the following questions as part of their customer survey: What did you like best about MBA Mortgage and how could we have improved our service to you?  Here are some responses:

Amanda’s updates were very often. I don’t think anything could have been better. – Jesscia Benoit

Very honest, up front. Try to return calls just a little sooner, other than that, these two are a great team!- Alfred & Gina Caron

Everything was smooth sailing.  Friendly, knowledgeable and helpful – Kayla Brank

Fast processing of paperwork and constant E-mails. – Eric McAllister

Extremely pleasant and professional.  Made everything run as smooth as possible. – Kelvin Santiago and Heather Gainer

We were beyond pleased, you guys were awesome! – Mike Gemelli

Fast, courteous, knowledgeable.  Service was great, don’t know how it could have been better. – Cheryl McIntosh

We appreciated being able to meet up to do paperwork and not needing to travel to Athol.  Ease of communication was the best thing. – Tranes Family

Good communication, everything was great. – Mike Babineau

You guys were great at answering all of our questions.  Amanda, thank you so much for always updating us with what was going on.  You were great and we would recommend you guys in a heartbeat. – Shayna Belanger and Kevin Mills

MBA Mortgage works well with people.  I feel you explained everything and were right on top of everything. – Harold and Melinda McGivern

Brian and Amanda were very knowledgeable and helpful in my home buying process.  No improvement needed, you were great!  – Darcey Kilian

Personalized service and very efficient.  You were all extremely helpful.  I appreciate all of your hard work.  You were perfect! – Amanda Melanson

Brian was very informative and honest while keeping a good sense of humor.  Their office was amazing to work with.  Jacqueline and Amanda were very organized and efficient at answering questions for us. – Dennis Canning Jr. and Heather Bialecki

You couldn’t improve anything.  – Chad King

Great service.  Working with MBA Mortgage – Team Hunton was better than our past experiences getting a mortgage. – Sarah and Nick Melvin

Amanda and Brian were both very quick to respond to emails and kept us informed through out the entire process.  You were excellent. – Ashley and Joe Lucchese

You guys were great.  Amanda was always there to answer our questions right away and we got an update every week. – Ryan Swan and Patrick Barnes

You were nice, helpful, efficient, and informative. – Sara Favreau

Constant communication, minor setbacks but Amanda always kept me informed.  You guys are great and I would highly recommend your services. – Jason Rushford

You were friendly, polite, and always on time.  Getting hold of you was easy.  Jeremy and I appreciate it so much, you were great to work with and we will always recommend you – Sarah Songer

Everyone was friendly and professional.  I felt like my mortgage was always moving forward. – Russell Mastrapasqua

There is no way to improve on excellence with the way Brian and Amanda kept us informed and with their courtesy & professionalism. – Ricky Poirier

Amanda was great about answering our questions and keeping us updated throughout the process. – Erin and Shaun Avery

Brian explained everything clearly so I understood all of my options.  Both Brian and Amanda were patient with all of my questions and took the time to make sure I understood everthing. – Briana Nobrega

Our overall experience was fantastic, we were always kept up to date on the process and informed about all of our options and choices.  You couldn’t have done any better! – Barry and Kara Labonte

Anytime I had a question or needed information I got a response very quickly.  Amanda was very helpful.  – Diana Rockwood

Quick responses via email, took time to explain loan options, great loan rate with no closing costs – Caroly Sault

Very personable, responsive, knowledgeable, courteous,  could not be more satisfied.  I was 110% satisfied, no way to improve. – Jim Ravesi

Everything, cant think of any way to improve. – Brian Woodbury

Your honesty; your patience as well. – Amy Lupien and Ross Bourgeois

MBA Mortgage made the entire process feel very personalized and worked with us to get the best possible for our situation.  The overall service was excellent. – Jen Cloutier and Kyle Legrand

Both Brian and Amanda worked very hard to get me in a home.  Honestly, you were on the ball with everything. – Jon Reed

Easy to work with, helped with everthing.  Quick responses, amazing service. – Tom Coleman

I loved how organized Brian and Amanda were and how willing to help explain every detail. – Kelly and Daryl Peirce

Brian was very good at explaining everything so that I actually understood it.  He was always there when I needed him.  Can’t improve on excellent. – Maggie Tzikas

Quick, clean, neat, done, no hidden charges.  I thought your service was fast and as accurate as possible. – John Ledoux

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